PMI EMEA Congress 2019

There is a bias in enterprise and operational risk management against addressing issues of human psychology. We submit that many organisations recognise the value of combining incentives and the fear of “losing out” on a reward in order to drive their customers’ actions, but do not use a similar level of sophistication when dealing with the behaviour of their employees, contractors and partner organisations. We will explore possible impacts and solutions using experiential use cases.

At the conclusion of this session, participants will be able to:
(1) explain how many organisations may not properly incentivise risk reducing behaviour in their employees;
(2) describe possible ways to incentivise reduction of risk caused by human psychology, through both reward and fear of loss.