Transformation is high-risk/high-reward work. During this lively, direct, behind-the-scenes session, you’ll come away with practical approaches and tools you can immediately put into action to transform your projects, your skillsets and your career. Case studies in agile delivery transformation, stakeholder and customer management and technical leadership will provide real-world lessons learned during an eclectic career. Regardless of your role, industry or experience level, you're likely to learn and laugh during this session.
At the conclusion of this session, participants will be able to: (1) describe valuable skills in stakeholder communications, leading technical decision making and the use of ROI to transform IT service delivery; (2) discuss practical approaches for bringing together both small and large teams with technical egos and agendas.